Waking Nights Recovery Worker

Position Code: NWM/722

Hours: Part Time - 30 hours per week

Working Hours: 22:30 - 08:30, across three 10 hour shifts per week. Weekend shifts required.

Salary: £25,134 per annum (pro rated for part time). 20% unsocial hours enhancement for shifts between 11 pm - 7 am.

Location: Holly Tree House, Norwich Costessey

About the Role

As a Waking Night Recovery Worker you will support individuals receiving clinical care from the Crisis Resolution and Home Treatment Team (CRHT Norwich). The role offers flexibility with overnight shifts and autonomy to balance personal commitments while providing therapeutic interventions such as mindfulness, distraction techniques and a compassionate listening ear.

Key Responsibilities

• Provide 1 to 1 support to individuals during the night shift.
• Remain awake and responsive to the needs of individuals, ensuring their safety and wellbeing.
• Complete referrals and signpost to relevant services.
• Carry out general cleaning duties to maintain a safe and welcoming environment.
• Ensure accurate and timely entries into the electronic clinical system.
• Participate in team meetings and attend mandatory online and in person training.
• Provide a comprehensive handover to the team coming on duty.
• Support individuals through therapeutic interventions, including mindfulness, distraction techniques, and signposting.

What We Are Looking For

• Strong listening skills and the ability to respond sensitively to individuals' needs.
• Ability to work independently with minimal supervision.
• Flexibility and responsiveness to the needs of both individuals and the team.
• Excellent interpersonal skills with the ability to build trusting professional relationships quickly.
• Passion for supporting individuals with mental health needs and a commitment to promoting recovery in a psychologically informed environment.

Equity and Inclusion Statement

We welcome applications from people of all ethnicities, genders, sexual orientations, socio economic classes, religions, and disabilities. We value and actively encourage applications from those with lived experience of mental health, recognising that personal journeys bring unique insight and empathy that help others feel heard, supported, and valued. At Norfolk and Waveney Mind, we are committed to fostering a diverse and inclusive environment where everyone passionate about mental health feels respected, valued, and supported.