Waking Night Key Worker

Treasures Foundation provides housing and support for women recovering from addiction, trauma, and involvement with the criminal justice system. We help women rebuild their lives through safe housing, access to essential services, and programmes focused on rehabilitation and long-term recovery. Our mission is to empower women to thrive in their communities and build a brighter future.

We are now seeking an experienced Waking Night Keyworker to oversee all aspects of our first stage housing during the night, based at our Newham, East London homes from 10pm to 8am. The main role is to support the residents in daily living activities of an evening and morning and be available for support throughout the night. Staff will also be expected to maintain professional development through online training and maintain the monitoring system ensuring it is up to date.

Key Responsibilities

The Waking Night Keyworker will report directly to the Specialist Support Manager and will play a critical role in maintaining the effective running of Treasures Foundation s supported housing. The core responsibilities include:

Beneficiary support

Support beneficiaries in the evening, communicating with them about their day or any difficulties that have arisen for them

Take a holistic approach to support beneficiary needs, seeking and highlighting opportunities for change at the individual s and project level

Remain awake for the entirety of the shift, aside from a two hour break, ensuring you are available for beneficiaries to approach if needed

Interact with the beneficiaries in the morning

Verbal and written handover to staff in the morning

Reporting and Compliance

Use on call if needed in an emergency

Ensure our monitoring system Lamplight is up to date

Complete online training

Gather data for monitoring and evaluation

Person Specification

The ideal candidate will have a passion for working in the charity sector. They will be proactive, solution-oriented, and able to manage competing priorities in a sometimes challenging environment.

Essential Skills and Experience:

Flexible attitude with the ability to understand and implement policies and procedures, keeping the beneficiary at the heart of the work

Demonstrable experience of lone working in a similar environment

Excellent organisational and time-management skills

Strong communication skills, with the ability to present information clearly to other staff members

IT literate

Desirable Skills and Experience:

Evidence of trauma informed qualifications or experience

What We Offer

The opportunity to make a meaningful impact in the lives of women recovering from addiction and trauma.

A supportive and passionate team dedicated to creating lasting change.

Opportunities for professional development through training and teaching.

Therapy for staff

Regular Supervision