Waiter/Waitress

Set across the first seven floors of Manhattan Loft Gardens, The Stratford is a 145-room design hotel. From the magnificent triple-height lobby and 10-metre fireplace to the dynamic all-day Kitchen E20, The Stratford is a hotel that does things differently. We are always looking for dynamic, enthusiastic and unique hospitality professionals to join our team.

The chances are that this will be like no other place you have worked. We strive to be a home away from home for our team - the extended Stratford family. A place that people actively seek to join and stay to build their careers. We aim to create a work environment that is lively, exciting and full of enthusiasm and fun.

We are looking for a proactive and driven Waiter/Waitress to join our team.

What you'll do

• Provide a friendly, personal and professional service at all times
• Ensure good communication with all your colleagues
• Maintain excellent knowledge of all the food and beverage offerings
• Ensure that all Company standards and procedures are met whilst on service

What we are looking for

• 1 year experience in a similar role
• Friendly, approachable, and with a positive attitude always
• Passionate about offering personal and caring customer service that will make guests come back
• Organised and proactive with a keen eye for detail
• Reliable team player, that managers and colleagues can count on
• Growth mindset that continuously look for ways to improve our guests and colleagues experience
• Embrace the opportunity, get involved and add to our awesome company culture whilst having fun

What's in it for you

• Gym discounts and wellness classes
• Monthly wellbeing challenges, trekking activities, sporting events
• Biannual themed parties
• Monthly birthday celebrations and 'have one on us' team drinks
• Treat yourself with lots of retail & hospitality perks through our partner Westfield Stratford City
• Freshly cooked food during your shift
• Discounts of up to 50% off across our F&B outlets
• Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work
• Opportunity to join and participate in our unique GROW academy
• Bike to work scheme
• Season ticket loan
• Experience stay in the hotel to enjoy with a plus one
• Wagestream - offering you a range of features, including up to 50% of salary stream before pay date, saving pot and financial advice
• Hospitality Action - our EAP offering a range of support and confidential advice in a range of areas, including mental health, parental, financial, managerial, legal and bereavement, 24 hours a day, 7 days a week. Face to face counselling sessions is available, if needed
• Recommend a friend scheme, giving you the possibility to earn up to £500 for an individual referral
• GROW vouchers - recognition programme that allows you to exchange earned vouchers for different prizes
• 'Star of the Month' and 'Star of the Year' awards
• A supportive, people-focused culture

If you're interested, please email your CV to or fill out the form below. Due to the high number of applications, if we do not reach out to you directly within the next 14 days after applying for a role, unfortunately your application has not been successful.