Waiter/ Waitress/ Front of House Carriages Restaurant

About The Role

Carriages is based in the heart of Herefordshire, and is a unique restaurant experience. Our aim is to showcase the many ingredients Herefordshire has to offer. We deliver a unique experience to all our guests.

We have a fantastic opportunity for a Waiter/Waitress to join our Front of House Hospitality Team. The role is based on our Hereford site at Whitestone.

You will join a friendly, professional and dedicated team who pride themselves on delivering the highest standards of customer service.

Reporting to the Restaurant Manager, you will provide a high-quality level of customer service ensuring all front of house activities and environments are maintained to the highest of standards.

You will use your communication skills and friendly demeanour to help customers understand all options available and provide insights that will encourage customers to return again and again.

Responsibilities

• Deliver a seamless and attentive dining experience to guests
• Manage a section with confidence and precision
• Demonstrate product knowledge, including food, wine, and allergens
• Work closely with the kitchen and front of house team to ensure service excellence
• Uphold high standards of presentation, cleanliness, and professionalism

This role offers a minimum of 10 hours per week, worked in line with the rota. Shifts may include Thursday and Friday evening services, Saturday lunch and evening service, and Sunday lunch. There may also be the opportunity for additional hours, depending on the requirements of the rota and business needs.

About You

We are looking for someone who:

• Previous experience in a fine dining or high-end hospitality environment desirable
• Is passionate about food, wine, and exceptional service
• Has proven communication and interpersonal skills
• Remains calm, polished and professional under pressure
• Is flexible to work evenings, weekends and bank holidays

We can offer competitive pay, plus gratuities, a supportive and professional team environment. Ongoing training and development opportunities, staff meals and benefits. The opportunity to grow within a high-quality dining operation.

About Us

People are at the heart of our company and we reward our employees with a competitive benefits package which includes a defined contribution group pension scheme, income protection, life assurance, a range of health and wellbeing options including private healthcare cover and an onsite gym. This is coupled with our excellent Learning and Development offering.