VP, University Partnerships & Success

Cadmus in the UK is seeking a Head of University Success to lead the customer success function for higher education institutions. You will report to the CRO and work closely with the CEO, shaping the strategy, governance engagement, and long-term partnerships with universities and academic services.

This build role focuses on turning early traction into scalable processes: recruiting a CS team, implementing health metrics, renewals, and expansions; ensuring Cadmus delivers measurable outcomes