VP of Operations

We're an award-winning Tech Consultancy purely focused in Quality Engineering on a mission to become the UK's .

What we do:

Over the past 6 years, we've shaped and transformed our offering so that passion, precision, and attention to every minuscule detail is baked into everything we do. Our goal is simple - to guarantee a seamless integration of our services, providing a flawless user experience, boosting confidence in our offering.

Why Us?

Proudly certified as a "Great Place to Work", 2i are the chosen employer of almost 400 and we're continuing our growth! We recently announced our eight-figure private equity funding injection as we aim to increase our revenue by more than £50m in the coming years, that is where you come in

What we're looking for:

As Head of Operations , you'll be the architect of our operational future. You'll set the direction for how our Operations Function matures and scales, ensuring we have the right systems, processes, and people in place to support rapid growth. Sitting on the Operating Board , you'll work alongside senior peers to shape strategy and deliver results that matter.

This is a role for a strategic thinker and hands on leader -someone who can envision what's next and make it happen.

You'll need

• Proven leadership: Demonstrable experience shaping and running an Operations Function in a fast paced, growth environment.
• Resilience & adaptability: Thrives in dynamic, high growth settings.
• Strategic & operational mindset: Ability to think big and execute effectively.
• Collaborative leadership style: Open, transparent, and able to bring teams along with you.

Expertise in at least two of these areas:

• Mergers & Acquisitions
• Performance monitoring and data driven decision making
• Compliance and Risk Management
• Process governance and improvements
• Supplier and partner management (including legal and IT)
• Comfortable engaging at all levels, including board level

Your day job will look like

• Shape the future: Create and deliver a roadmap to scale Operations through smart technology, AI and people solutions.
• Lead with impact: Oversee a broad function including Risk & Compliance, Data Analytics & MI, Client Business Support, and Legal & IT outsourcing relationships.
• Drive efficiency: Enhance and govern our current business processes to ensure we are lean, effective, and future ready.
• Manage risk: Develop and embed a tailored risk management approach across the business.
• Build capability: Create a centralised admin function to support our Account Managers across our growing portfolio of clients.
• Be the go to leader: Act as the senior escalation point for urgent operational issues.
• Collaborate effectively : Represent Operations at the Operating Board, ensuring blockers are resolved and priorities aligned.

What we can offer you

Leadership pathways tailored for your personal and professional learning and development within 2i, giving clear direction for your career with us.

26 days of annual leave + the option to buy and sell holiday (up to 5 days).

Private Health Care + access to other mental health and wellbeing services including: Gym Memberships, Counselling, Cycle to Work Schemes + many more.

What if you are a partial fit?

We value team players who are keen to develop and play their part in an ambitious and growing company. We can offer meaningful learning and development opportunities to match ambition and align skills more closely with the job description.

What is it like to work for us?

We are a professional business, so we treat people as professionals and give them the autonomy to do their job. If something isn't working tell us; we empower our people to drive change.

Our core values are we care, we are experts, we deliver value, we have fun and we nurture these in our day to day.

We are passionate about Diversity and Inclusion. We celebrate difference and believe it is key to our success.

Still reading?

Apply now and a member of our team will be in touch to discuss nextsteps.