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VP of Experience Research & Strategy

Posted 56 minutes 59 seconds ago by JP Morgan Chase

Permanent
Full Time
Research Jobs
Scotland, United Kingdom
Job Description

JP Morgan Chase seeks an experienced Experience Research Vice President to help lead a transformation of our Infrastructure Platforms tooling and processes. You will guide teams in selecting studies, create test plans, discuss guides, and drive research from planning through launch.

You will document user journeys, capture friction, track solutions, and advocate data-driven decisions with UX designers and product managers, building a listening strategy from multiple posts.

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