VP of Customer Success - Scale Adoption & Revenue

A leading financial infrastructure provider in Greater London is seeking a VP of Customer Success to lead the customer lifecycle post-sale. This role is essential for driving customer adoption and ensuring renewals and expansions. The ideal candidate will have over 8 years of experience in Customer Success leadership within a B2B SaaS or FinTech/InsurTech environment. The position includes building and mentoring teams, defining strategies, and overseeing compliance with client money rules.