Volunteer Retail Assistant (Waltham Cross)

Volunteer Retail Assistant (Waltham Cross)

We are looking for Retail Volunteers to assist us in our Waltham Cross Shop. If you have a few hours to spare each week and would like to help out in one of our shops, we'd love to hear from you!

This is a fantastic opportunity to get involved and make a meaningful impact. Our shops play a crucial role in raising funds to support the essential services of Isabel Hospice.

As a Retail Assistant, you will support and assist the team in maximising the shop's income by ensuring the shop floor is fully stocked and properly merchandised, and customers are served efficiently.

Session Times

We ask you to commit to at least one regular half-day weekly session and session times are:

• AM: 9am - 1pm
• PM: 1pm to 5pm
• Sunday: 10am - 1pm and 1pm - 4pm.

Urgent Availability

We are urgently looking for volunteers to assist us on Monday, Tuesday & Wednesday afternoon. Additionally Thursday morning and all day Friday.

What you'll be doing

• Providing the highest standard of service to customers
• Keeping the shop fully stocked and ensuring items are displayed to show them at their best
• Operating tills and taking payments
• Ensuring both stock and cash security procedures are always followed
• Contributing to keeping the shop and premises clean and tidy
• Providing support and guidance to new volunteers to help them settle into their roles
• Promoting the public's understanding of the work of Isabel Hospice and the importance of raising funds through the shop
• Raising awareness of Gift Aid to our customers
• Promoting and applying the Isabel Hospice Health & Safety Policy

Your skills and abilities

• Enjoy working in a team environment
• Enjoy working with the public
• Good organisational skills
• Demonstrate and keen to develop good customer care skills
• Security conscious
• Demonstrate and keen to develop display & merchandising skills
• Confident in handling cash

Benefits to you

• Meet new people and learn new skills
• Work with a friendly team and be part of the Isabel family
• Contribute to the provision of care to our patients
• Comprehensive induction and training
• Support with your career goals and personal development
• Opportunities to learn from long-term volunteers and staff

Eligibility

• At least 18 years old
• Live within an easy commute to the area
• Interested in volunteering for at least 6 months for at least 3 hours per week

We strongly believe in equal opportunities and welcome applicants who are representative of our diverse communities.

Volunteer Responsibilities and Conduct

• Maintain confidentiality in accordance with Isabel Hospice guidelines.
• Have a professional and courteous manner in accordance with Isabel Hospice policies.
• Demonstrate Isabel Hospice values
• Identify yourself as a volunteer while carrying out your duties

All volunteers are assessed individually for the volunteer rolesthey are applying for.

All appointments are at the discretion of the management team and are subject to a one-month trial period for both parties.

Please note this is an unpaid volunteer opportunity.

Thank you for supporting Isabel Hospice.

Waltham Cross, Hertfordshire, United Kingdom