Volunteer Front Desk Ambassador - Welcome Visitors

Overview

Join Our Team as a Volunteer - Where You Can Thrive, Belong, and Make a Difference!

At Change Grow Live, volunteering isn't just about giving your time, it's about transforming lives, including your own. Whether you're looking to give back to your community, grow personally and professionally, or connect with compassionate, like-minded people, this is your opportunity to thrive in a role that truly matters.

Responsibilities

We are looking for a Reception Support Volunteer to support on our busy reception.

Your role as a Reception Support Volunteer is to be the first point of contact within the service greeting all our visitors promptly in a friendly and courteous manner.

Duties for the post include:

• Dealing with initial queries, liaising with relevant staff.
• Coordinating appointments and managing a busy waiting area.
• Sign posting clients to support available within the service and the community (for example, smoking cessation, SMART recovery, Mutual Aid groups, amongst others).

This is an exciting opportunity which will allow you to gain experience of volunteering within the substance misuse field. You will be part of a supportive team and will receive comprehensive training and guidance to develop within the role.

Training

Attendance on training is an essential part for the volunteer role.

Mandatory: Volunteer Induction training

Mandatory:Boundaries/Confidentiality training

Required:Drug Awareness training

Required:Harm Reduction training

Required:Alcohol Awareness training

Training dates, to be confirmed

Interview

Interviews for this role will be held at Crown House, Worksop on the 1st September.

Commitment

We are committed to creating an environment that respects and values diversity, with a positive and supportive culture where everyone feels welcome, empowered, and represented.

Contact

Interested? Please get in touch, we'd love to hear from you!
Lynne Jaap

Other Requirements

Please note that we require you to be 18 years of age or older to be considered for this volunteering role. This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.

Closing Date

11/8/2026