Volunteer Experience & Engagement Lead

About Us

Unfold is a bold, community-rooted charity supporting children, young people and families to thrive on their own terms and shape the systems around them. We ve been driving social justice locally for 35 years, powered by brilliant volunteers who mentor, champion and walk alongside the people we serve.

About the Role

We re growing fast, and we re looking for someone who can supercharge our volunteer experience. You ll lead the full volunteer journey, recruiting community-rooted mentors, designing inclusive training, strengthening partnerships with universities and employers, and making sure every volunteer feels valued, prepared and inspired.

About You

You ll embed social justice, accountability and care at every step, ensuring our volunteers reflect the communities we support. If you re a relationship-builder, a storyteller, a strategist and a champion of equity who knows how to turn passion into action, we d love you on our team.

We re eager to hear from applicants with lived experience of the challenges our service users face, including people from the global majority, women, people living with disabilities, and those who identify as LGBTQ+.

Why Work with Us

• Holidays: 25 working days (along with additional Christmas closedown days)
• Pension: We offer a generous pension provision. New staff are automatically enrolled for a pension after three months, and after six months, we will match your contribution up to a maximum of 8%.
• Team working: We are a small but brilliant team: we're supportive, diverse, and we help each other out. There are always opportunities to get involved in different aspects of the organisation, or lead on new initiatives.
• Training opportunities: We want to ensure that our team is continuously learning and building expertise in their field. For this reason, we offer each team member two days per year dedicated to professional development and training opportunities.
• Wellbeing - How we feel matters: Staff have access to a comprehensive Employee Assistance Programme, and our staff Wellbeing Champions are leading on the design and delivery of our wellbeing strategy, including the review of our quarterly wellbeing survey. Staff have regular supervision sessions to encourage reflection and discussion on our work and wellbeing. Additionally, we re excited to introduce three days a year dedicated to team-building activities. These days are an opportunity to build skills, foster connections, and recharge as a team!
• Flexible working: We're happy to consider flexible working arrangements in line with the requirements of the role.
• Working Environment: We work in a beautiful, accessible, eco-friendly co-working space with a number of other charities, with plants, a leafy roof terrace and free hot and cold drinks. With comfortable spaces to read quietly or talk in a group, our workspace is somewhere you'll want to be.