Volunteer Development Officer

Organisation:Leicestershire County Council

WorkLocation: Main base - Hinckley Family Hub, Granville Road, Hinckley, LE10 0PP and across Hinckley & Bosworth. Occasional travel across Leicestershire.

Salary:£28,605 - £31,029 per annum (pro rated for part time) (Pay award pending)

WorkingHours:37 hours per week

ContractType:Permanent

Closing Date:17th May 2026

Interview Date(s):27th May 2026

At Leicestershire County Council we are committed to doing our very best for vulnerable children and families; working to make a positive impact on their lives so they can achieve their potential and flourish.

We received the Investors in Volunteers award for the 4th consecutive time which is testament to our volunteer offer and the support volunteers are given.

Over the last 5 years our volunteer offer has gone from strength to strength with more support, training, development and celebration of the impact volunteers bring to our service and what we can deliver for children and families.

Across Leicestershire we currently have around 200 volunteers who on an average week deliver:

• Stay and play groups
• Mentor sessions
• Community fridges
• and support staff run activities

As part of a Volunteer Team, you will play a crucial role in supporting and enhancing the services provided by the Targeted Family Help Service in Hinckley & Bosworth.

The Volunteer Development Officer will lead the recruitment, training, and retention of volunteers supporting the Targeted Family Help Service. This role involves developing effective recruitment strategies, building partnerships with local communities and organisations, and promoting volunteering opportunities. You will design and deliver training, provide ongoing support, and ensure volunteers are well matched to roles that reflect their skills and the needs of families. The post also includes coordinating volunteer activity with service teams, monitoring impact, maintaining accurate records, reporting on outcomes, and ensuring all activity meets safeguarding and regulatory requirements.

Work outside usual office hours and Saturdays depending on operational needs may occasionally be required.

Driving licence and access to a vehicle/car is essential.

An enhanced DBS check is required for this post.

For information on our approach to the recruitment of ex offenders, please see our policy statement.

• Standard of education to Level 3 and/or any relevant childcare, youth and community, health and social care qualifications OR substantial experience that clearly demonstrates the experience, skills, competencies and knowledge outlined below.
• An understanding or experience of working with or managing volunteers; Experience of inter agency work.
• Experience of working with families and/or children; Understanding of risk and protective factors including the principles of effective practice.
• Knowledge of child development and needs of children and your understanding of safeguarding and promoting the welfare of the child.
• Excellent organisational skills with the ability to manage multiple projects and priorities, ICT skills to include the ability to use Microsoft packages and databases / case management systems proficiently.
• Ability to engage with people from all backgrounds, in particular children and families that are hard to reach; With knowledge of child development and an awareness of differing needs of children and young people.
• Experience in designing and/or delivering training or group activities.

In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.