Visitor Experience & Operations Leader

The Royal Botanic Gardens, Kew is seeking a Visitor Operations Manager for their Wakehurst site in Sussex. In this role, you will oversee the day-to-day operations, ensuring a seamless visitor experience for a diverse audience.

You will be responsible for coordinating teams, navigating real-time challenges, and driving continuous service improvement while supporting the site's commercial performance. The position offers a competitive salary and a comprehensive benefits package, including learning opportunities and flexible working.