Visitor Experience & Events Duty Manager

A prominent cultural institution in London is looking for a Visitor Experience Duty Manager to oversee day-to-day operations and ensure exceptional service standards. You will manage the Visitor Experience team, enhancing visitor engagement with exhibitions and events while maintaining a safe and welcoming environment. The ideal candidate will have extensive experience in customer service and team management, with excellent communication and organizational skills. This position includes flexible hours, including weekends and holidays.