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Vice President, Service Design & Customer Experience

Posted 59 minutes 37 seconds ago by Testing Site - JPMC

Permanent
Full Time
Design Jobs
London, United Kingdom
Job Description

Testing Site - JPMC is seeking a Vice President of Service Design within the Operations Experience Design (OXD) team of a leading financial institution. You will shape end-to-end customer experiences by applying service design principles, systems thinking, and storytelling to steer strategic initiatives.

You will guide cross-functional teams to deliver inclusive, accessible experiences aligned with business goals.

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