Vice President, Service Design & Customer Experience

A leading financial institution in the United Kingdom is seeking a Vice President of Service Design to champion cutting-edge service design and enhance customer experiences. You will lead cross-functional teams, align business objectives, and create innovative solutions through service blueprints and user journeys. The ideal candidate has proven experience in service design and a strong ability to work collaboratively in a fast-paced environment. This role offers an opportunity to make a significant impact on customer satisfaction.