Veterinary Support Manager

Overview

Job Title: Veterinary Support Manager

Employment: Full Time 12 month fixed term contract

Location: Based onsite at Waltham Petcare Science Institute

At Waltham, we are committed to delivering high-quality, innovative science in a caring way to create a better world for pets. As Veterinary Support Manager, you'll play a key role in upholding this mission by leading and supporting a team of Procedure Technicians and Veterinary Nurses. You'll be responsible for maintaining high standards of animal welfare, overseeing trial-related procedures for Waltham's research programs and ensuring the delivery of excellent veterinary care.

What are we looking for?

• Degree in a Scientific Discipline (Essential) - Preference for Veterinary Surgeon or Veterinary Nursing degrees (with RCVS eligibility)
• Leadership Experience - Proven experience in people management and building high-performing teams.
• Veterinary Care Expertise - Background in research colony health care, small animal practice, or trial-related procedures is preferable.
• Strong Collaboration Skills - Ability to work cross-functionally within a research and scientific environment.

Key Responsibilities

• Lead & Develop the Team - Line manage a team of up to 12 associates, providing mentorship, coaching, and professional development.
• Deliver High-Quality Veterinary Care & Research Support - Ensure veterinary services are delivered safely, ethically, and in line with Waltham and Home Office standards.
• Drive Operational Excellence - Oversee daily operations, prioritizing resources effectively while maintaining a strong focus on animal welfare.
• Champion Training & Competency - Support the Named Training and Competency Officer (NTCO) to ensure all team members and personnel on-site are trained and competent in animal care and handling.
• Foster Innovation & Continuous Improvement - Identify opportunities to enhance veterinary care, welfare, and research methodologies.
• Ensure Safety & Compliance - Promote a culture of safety and well-being, managing risk assessments and upholding best practices.
• Provide Hands-on Support - Occasionally participate in operational veterinary work (if a veterinary professional), including the on-call veterinary rota.

What you can expect from Mars

• Work with diverse and talented Associates, all guided by the Five Principles.
• Join a purpose driven company, where we're striving to build the world we want tomorrow, today.
• Best-in-class learning and development support from day one, including access to our in-house Mars University.
• An industry competitive salary and benefits package, including company bonus.