Veterinary Receptionist

Haydon Veterinary Centre, Bridport, Bridport, South West

Our patients include cats, dogs, rabbits, small furries and the occasional chicken, offering plenty of variety throughout the day. Our nursing team is incredibly supportive and hands on, assisting in all areas of the practice to ensure the clinical team can focus on delivering exceptional patient care. We also operate our own ambulance, enabling house visits, alongside a nurse led community visiting service that allows us to actively support the local community.

How You'll Make a Difference

As a Receptionist, you will be the first point of contact for clients, playing a key role in delivering a welcoming, professional and compassionate experience at every interaction. You'll support the smooth running of the practice by managing appointments, handling enquiries, supporting client communications and working closely with clinical and non clinical colleagues to ensure a positive client and patient journey.

Working Pattern

• Monday to Friday, 9:00am - 2:00pm (30 minute unpaid break)

Key Responsibilities

• Welcoming clients and their pets with warmth, care and professionalism
• Managing face to face, telephone and email enquiries efficiently
• Booking and coordinating appointments across the clinical team
• Handling payments and client records accurately
• Supporting clients during sensitive or emotional situations with compassion
• Working closely with vets and nurses to ensure smooth daily operations
• Managing multiple tasks in a fast paced environment while maintaining attention to detail
• Keeping the waiting area and reception clean, tidy and stocked with support materials

You Might Be a Great Fit If

You are a friendly, organised and customer focused individual who enjoys working as part of a team. You'll bring:

• Excellent communication skills and a professional, welcoming manner
• Experience in a customer facing role, with a strong focus on service and attention to detail
• The ability to manage multiple tasks effectively in a busy environment
• A collaborative approach and willingness to support colleagues
• A proactive attitude, with openness to feedback and learning

How We'll Support You

At inspiring vet care, we're committed to supporting your development and wellbeing from the very start of your career. When you join us, you'll benefit from:

• A key client facing role within a supportive and collaborative practice team
• Clear career pathways with progression opportunities within client care and practice leadership roles
• Ongoing learning and development supported by experienced colleagues and practice teams
• A values led culture focused on care, community and continuous improvement

What We Offer Our Team

• 6.6 weeks' annual leave plus your birthday off (FTE)
• Increasing holiday allowance based on length of service
• Enhanced family friendly policies, including maternity, paternity, adoption, shared parental and surrogacy pay
• Employee wellbeing initiatives including Healthcare Cash Plan and Cycle to Work scheme
• Learning and development opportunities via the inspiring vet care Academy
• Discounted veterinary care
• Voluntary benefits including Green Cars salary sacrifice scheme and access to discounts and cashback with hundreds of participating retailers

We're committed to supporting our people through career development opportunities, wellbeing initiatives and access to world class learning resources. Whether you're just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity and community to help you grow.

Corbin Way, Bridport, DT6 3UX, United Kingdom