Vehicle Administrator

Job Title: Vehicle AdministratorLocation: Steven Eagell Head OfficeSalary: CompetitiveContract: Permanent - Full Time (Mon - Fri 9 - 5.30)Must Have: Previous administration experience (Vehicle administration is preferred)About Steven EagellAs an established, family-run automotive retailer in the UK, Steven Eagell Group specialises in the sale of new and used vehicles, alongside comprehensive aftersales services. We take pride in offering a wide range of exciting career opportunities across sales, customer service, technical, administrative and management roles from entry-level positions through to senior leadership.As a family-run business, we value teamwork, integrity and long-term career development, creating an environment where individuals can grow and thrive. Whether you have a passion for sales and delivering exceptional customer experiences, strong organisational and financial skills, or technical expertise in automotive diagnostics and repair, there is a place for you within our team.Your Responsibilities as a Vehicle Administrator:Managing vehicle orders from initial order through to invoicing and delivery and flagging any issues that could affect timescalesProcessing and maintaining accurate vehicle, customer, stock and order information across our DMS and manufacturer systemsChecking vehicle availability, order status and expected delivery datesLiaising with manufacturers, leasing companies, customers and internal teams to keep orders progressingCoordinating vehicle preparation, registration, road tax and pre-delivery administrationChecking deal files and documentation to ensure everything is complete, accurate and compliant before invoicingSupporting fleet, business and employee vehicle schemes where requiredProviding Sales Management with updates on vehicle and order statusEnsuring customer and vehicle information is handled in line with UK GDPR and company requirementsSupporting colleagues during busy periods and contributing ideas to improve and simplify our processesWhat we are looking for in a Vehicle Administrator:We're looking for someone who is organised, accurate and comfortable working in a fast-paced automotive environment.You'll ideally have experience in vehicle administration, sales administration, dealership administration, fleet administration or a similar automotive role, with an understanding of the vehicle order-to-delivery process.You'll need to be:Highly organised with excellent attention to detailConfident using computer systems and working across multiple platformsComfortable communicating with colleagues, manufacturers, customers and external partnersAble to manage competing priorities and meet deadlinesA team player who is happy to support colleagues when neededProactive, with a focus on getting things right first timeCustomer-focused and professional in your approachWhat we offer you:25 days annual leave + Bank Holidays and your Birthday OffLong Service Awards / Colleague RecognitionEnhanced Maternity / Paternity at qualifying service lengthCar Benefit Scheme after successful completion of a probation periodSales IncentivesComprehensive training providedCompany pension schemeDeath in ServiceAccess to high street discounts through Perk BoxIn-house, manufacturer & professional qualificationsStaff referral schemeAccess to medical cover through Simply HealthIf you're ready to begin or further your automotive career with a supportive, customer-focused organisation, we encourage you to apply today and become a part of our team and contribute to a proud customer-focused automotive company.