VAIB Strategy Analyst - Data-Led, Inclusive Change

Monzo is seeking a VAIB Strategy Analyst to drive improvements for customers requiring additional support. You will leverage data, insights, and operational feedback to embed vulnerability, accessibility, inclusion, and bereavement considerations into product design and customer journeys.

You will own complex strategic initiatives, navigate escalations with independent judgement, and strengthen governance and risk practices while collaborating with Product, Risk, Data, and Engineering teams to