UKG Pro WFM Consultant

Overview

UKG Pro WFM Consultant - Contract - London - 3 Days a Week

Are you an experienced UKG Pro WFM (formerly Kronos Dimensions) professional ready to make a significant impact? We need your expertise to optimise workforce management solutions for a leading organisation.

What You'll Do:

• Configure, maintain, and enhance UKG Pro WFM modules including Timekeeping, Absence, Advanced Scheduling, and Analytics.
• Support system integrations, upgrades, and customizations in conjunction with UKG Dimensions.
• Collaborate with HR, IT, and other teams to gather requirements and develop effective solutions.
• Troubleshoot technical issues and provide ongoing support for UKG Dimensions and Passport users.
• Lead training sessions to ensure end-users are empowered to utilize system features effectively.
• Monitor system performance, ensure data accuracy, and generate insightful reports to inform decision-making.
• Maintain comprehensive documentation of configurations, processes, and best practices.
• Create and update KEDB documentation as part of incident management and analysis.
• Stay current with UKG features, updates, and industry best practices to continuously improve system functionality.

What We're Looking For:

• Proven hands-on experience with UKG Pro WFM (Kronos Dimensions), particularly in Timekeeping, Absence, Advanced Scheduling, and Analytics modules.
• Strong understanding of workforce management processes and solutions.
• Excellent problem-solving, analytical, and troubleshooting skills.
• Ability to work effectively both independently and as part of a collaborative team.
• Strong communication and interpersonal skills to liaise with stakeholders at all levels.
• Experience with system integrations, data migration, and technical support.
• Knowledge of SQL and database management tools is a plus.

Nice to Have:

• Working knowledge of Passport applications, SAP HR, or similar HR systems.

Preferred Education & Experience:

• Relevant technical certifications and a background in HR systems or workforce management solutions.
• Prior experience working with UKG Pro WFM in a similar role, ideally within a field service environment.

Additional Requirements:

• Location: London - minimum 3 days onsite presence mandatory