UK KYB Operations Lead: Onboarding & Escalations

Ramp is scaling its UK onboarding operations and hiring a KYB Operations Lead to run the UK onboarding operation day to day. You'll manage UK operators, own the queue, and make the hard calls on complex cases as volume grows.

This hands-on leadership role requires 5+ years in KYB/onboarding, strong regulatory expertise, and a bias to fix processes. You'll work with card issuing and payments partners to design repeatable playbooks and improve performance using AI tools.