UK Inside Sales & Customer Care Lead: Strategy & Growth

A leading retail company is seeking a UK Inside Sales and Customer Care Team Leader in Birmingham. The role involves leading the UK team of Inside Sales and Customer Care representatives to achieve sales targets and maintain high-quality customer service. Responsibilities include developing sales strategies, team management, and ensuring operational standards. Candidates should have experience in retail fashion or B2B environments and possess excellent interpersonal and management skills. Proficiency in Microsoft Office and ERP/CRM systems is essential. Sustainability commitment is a plus.