Twilight Team Leader - Retail Excellence & Service

John Lewis plc is seeking a Team Manager for its Waitrose shop in Hale Barns. The ideal candidate will oversee daily operations, ensuring exceptional Partner-led customer service and managing a team effectively. This full-time role requires working twilight hours between 14:00 and 00:00, including every other Saturday.

The successful applicant will demonstrate substantial experience in retail management with a passion for developing high-performing teams. Previous familiarity with retail operations, clear communication, and a commitment to customer satisfaction are essential for success in this position.