Treatment Team Leader (Gambling-related harms)

This is an exciting opportunity to join GamCare as a Treatment Team Leader, providing day-to-day clinical and operational leadership across a defined treatment service footprint. Working as part of the Treatment leadership team, you'll help ensure services are safe, effective, accessible and responsive for people experiencing gambling-related harms.

Reporting to a Service Manager, you'll lead and support Gambling Support Practitioners to deliver GamCare's Model of Care across assessment, intervention, step-up and step-down pathways, discharge and aftercare. Day to day, that means overseeing demand, capacity and waiting times; supervising and developing your team, including induction, wellbeing, performance and team culture; providing practice oversight, case management support and safeguarding input in line with GamCare's governance requirements; and embedding quality assurance through audits, case file reviews, practice observations and outcomes monitoring, while working with internal teams and external partners to support coordinated, person-centred care.

About you

We're looking for someone with experience leading, supervising or managing teams within health, social care, addiction, mental health, criminal justice or a related psychosocial support setting, and experience supporting structured interventions such as CBT and Motivational Interviewing. You'll bring a strong understanding of case management, safeguarding, risk, governance, quality standards and staff development, and be confident working with vulnerable or high-risk groups. Confidence using CRM systems, digital tools and performance data is important, alongside strong communication, relationship-building and person-centred practice skills. Knowledge of gambling harms and gambling-specific treatment and recovery approaches would be advantageous.

Working at GamCare

Founded in 1997, GamCare is one of the leading providers of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, provide treatment for anyone who is harmed by gambling, create awareness about safer gambling and treatment, and encourage an effective approach to safer gambling within the gambling industry.

Staff Benefits we can offer you:

• 33 days basic annual leave entitlement per annum (pro-rated for part-time colleagues) including bank holidays which increases with service.
• A generous Pension Scheme - we contribute 6% and you contribute 2%.
• Discretionary company sick pay after 6 months' service.
• Employee Assistance Programme - 24-hour support
• Premium access to the CALM app for you and up to 5 dependents

Closing date for applications: Sunday 16th August 2026 (23:59).

Interviews will take place:

• Pre-assessment screening calls: between 24th and 26th August 2026
• Interviews: in person, week commencing 1st September 2026

GamCare is committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.

GamCare is an equal opportunities employer and doesn't discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don't have the right to work in the UK need not apply.