Travel Safety Coordinator

Global organisation delivering 24/7 emergency response, medical assistance, travel risk and security support services to clients worldwide.

Responsibilities

Travel Safety Coordinator

Important - Shift work: Flexibility to work rotating shifts, including nights and weekends

Location: Central London

Salary: around £30,000 per annum depending on experience

Ref: 5525M

Main duties

To help protect travelers by monitoring global events, tracking journeys, and responding quickly to emergencies and security risks.

• Monitor worldwide events and emerging risks that may impact client travel plans or safety.
• Oversee traveler locations and movements through specialist tracking platforms.
• Evaluate incidents and determine when issues require escalation or immediate action.
• Provide timely support and guidance to clients facing travel disruptions or security-related concerns.
• Liaise with internal teams and external partners to coordinate effective responses to incidents.
• Keep operational records, traveler information, and case notes accurate and up to date.
• Contribute to risk assessments, situation reports, and travel security updates to support client decision making.

Candidate's Profile

• Willingness to work a rotating shift pattern, including days, nights, weekends, and public holidays.
• Good Excel and Microsoft Office skills, with the ability to analyse data and create reports.
• Strong problem-solving skills and the ability to assess situations quickly and make informed decisions.
• Excellent written and verbal communication skills, with a professional and client-focused approach.
• An interest in global events, travel, security, and risk management.
• Ability to stay calm, organised, and work effectively under pressure.
• Fluency in a second language (French, German, Spanish, Mandarin or Arabic) is desirable but not mandatory.

Salary: around £30,000 per annum depending on experience