Transport Supervisor

Job Overview

Contract Type: Permanent

Department: Warehouse Operations

Location: South West, Bristol, BS11 0YB

About The Role

Ready to step into a role where every day starts with purpose and ends with impact?

We're looking for a driven, hands-on Depot Supervisor to lead our logistics team and keep our delivery and installation operations running like clockwork.

You'll make sure every run is prepped to perfection, support our drivers throughout, and jump in on the ground when needed in our self-loading depot. You'll also take the lead on vehicle compliance, ensuring our fleet stays safe, legal, and ready to roll.

If you're an experienced Team Leader looking for that next big challenge in a fast-paced, growing business - this is your moment.

Responsibilities

• Checking that all vehicles are safe and secure on return to Depot.
• Monitor delivery performance throughout the day
• Support training for new starters to include Safe Systems of Work and Health and Safety
• Briefing team daily/weekly on key priorities and workload
• Supervising the team and allocating tasks and priorities
• Complete alcohol testing when required
• Complete minor repairs to vehicles and arrange servicing as required
• Communicate with our Drivers, handling any queries efficiently and in a professional manner
• Take responsibility for managing the transhipping and reloads
• Complete in-house reports on a daily basis

A Few Things About You

• Understand transport legislation and logistics operation
• Able to build good relationships with people even when under pressure
• Challenge any vehicle issues or damages with our Drivers
• Able to make decisions in the absence of the Depot Manager to drive performance and service
• React quickly to information and be able to solve problems independently
• Good communication skills both verbally and written
• Competent use of Microsoft, particularly Excel

Benefits

• 31 days holiday
• At least 5% contribution pension scheme
• Enhanced Maternity, Paternity and Adoption Packages
• Make a difference day (x2 fully paid charity days a year)
• Gain exclusive ticket access to AO Arena, Sales Sharks, and Manchester Thunder.

About AO

We’re big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They’re our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.

But we’re more than that For over 25 years, trust has been at the heart of everything we do, helping us become the UK’s most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it’s the exact same for our AOers too.

We truly believe it’s more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it’s about more than just a CV, it’s about what makes you, YOU.

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We want to make sure you have the best possible experience throughout our recruitment journey. If there's anything we can do to make the process more comfortable or accessible, like arranging a ground floor meeting room for an interview or having a sign language interpreter join you, please let us know below. We're here to support you every step of the way.

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One of our recruitment team will be in touch soon with an update as soon as they can.

In the meantime, why not check out what life at AO is all about!

We should all feel that we belong. That's why we are creating a welcoming and inclusive place to work.

We're proud to be different. From how we look to the way we talk to our customers, we skip to the beat of our very own drum. We know that being different together is our superpower and we celebrate it because it makes us stronger, more creative, and better at what we do.

We believe the people we employ should reflect the diversity of our customer base; that way, we can communicate in a way that recognises all backgrounds, races, ethnicities, genders, ages, religions, abilities, and sexual orientations.

And that's why we're asking these questions. Making sure our recruitment process is inclusive is a key part of what we're doing at AO to encourage diversity as an employer.

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Thank you for completing your application for the position of Transport Supervisor.