Transport Supervisor

Operations Supervisor - Felixstowe

Salary: Up to £38,000 per annum

Overview

We are looking for an experienced Operations Supervisor to support the day-to-day running of a busy logistics depot and customer service operation in Felixstowe. This is a hands-on role suited to a confident leader with strong operational knowledge, excellent people management skills, and a commitment to high standards of safety, compliance, and service delivery.

Working closely with the Operations Manager, you will play a key role in ensuring efficient depot operations and maintaining excellent performance across the team.

Key Responsibilities

Operational Supervision

• Oversee the daily supervision of drivers and vehicles within the depot.

• Ensure operational targets and service standards are consistently met.

• Support resource planning, including agency driver bookings when required.

Driver & Team Management

• Support driver recruitment, onboarding, and development.

• Ensure compliance with company procedures, drivers' log sheets, and PODs.

• Promote effective use of in-cab technology by the driving team.

• Assist with disciplinary and grievance matters in line with company procedures.

Compliance & Health & Safety

• Ensure adherence to health and safety standards and company policies.

• Support compliance with transport regulations and 'O' licence requirements.

• Maintain a strong safety culture across the depot.

Administration & Systems

• Process operational documentation including PODs, timesheets, and paperwork.

• Provide administrative support to the management team.

• Ensure compliance with information systems and data policies.

Stakeholder & Operational Support

• Liaise with drivers, suppliers, subcontractors, and internal teams.

• Identify opportunities to improve efficiency, service levels, and profitability.

• Support the Operations Manager with day-to-day operational activities.

About You

Essential Experience & Skills

• Proven experience in a logistics, transport, or operational supervisory role.

• Strong leadership and communication skills.

• Good understanding of transport operations, compliance, and health & safety.

• Organised, proactive, and able to prioritise effectively.

• Confident using IT systems and operational technology.

Desirable

• Experience in driver recruitment and performance management.

• Knowledge of 'O' licence requirements and transport regulations.

What's on Offer

• Salary up to £38,000 depending on experience.

• A key role within a fast-paced logistics environment.

• Opportunities for career development and prog