Transport Operations Manager

Seven Logistics is looking for an experienced Transport Operations Manager with strong communication, good customer relationship skills and experience of leading a busy planning team. You will have a wealth of knowledge to help support the day-to-day functions of the traffic office and ensuring our customers receive the best service we can offer

Roles and Responsibilities

• Planning work from Felixstowe, London Gateway, Whittlesea and Southampton
• Managing the Transport Planners within the department
• Overseeing revenue targets and service levels for operational benefits
• Overseeing drivers relationships alongside our fleet department and ensuring communication and relationships are kept up to high levels
• Ensure all current day issues are managed and resolved efficiently
• Oversight of VBS bookings and reducing wasted costs
• Serve as a reliable first point of contact for operational queries via phone, email, or face-to-face interactions, delivering practical and confident solutions
• Optimise fleet utilisation and staff performance through effective planning, resource management, and sound operational decision-making
• Support KPI reporting and daily operational statistics to monitor performance, identify trends, and drive continuous improvement
• Ensure full compliance with company policies and industry regulations, supporting planning and ongoing adherence to standards
• Travel to other depot's may be required on an adhoc basis

Skills and Attributes Required

• Significant experience of planning trucks
• A minimum of 2 years' experience of leading a planning team
• A working knowledge of TOPS a strong advantage
• Leverage your strong UK geographical knowledge to keep operations running smoothly and efficiently
• Showcase your organisational skills by prioritising tasks and managing a busy workload with ease
• Demonstrate sharp attention to detail and consistently hit daily deadlines
• Bring your transport expertise to the table, including solid knowledge of the Working Time Directive and EU driver hours regulations
• Communicate with confidence and clarity at every level, building strong relationships across the business
• Ability to maintain a high level of traffic planning under pressure
• Understanding of port and VBS systems
• Knowledge of haulage and container industry
• Attention to detail and good organisational skills
• Ability to work to tight deadlines
• Good people and team building skills
• Ability to multi-task
• Good Team player
• A driven, confident and motivated individual
• Excellent at problem solving
• Good written and verbal communication skills
• Competitive salary based on experience
• 23 days holiday which increases with length of service, up to 25 days
• Birthday Day off after successful completion of probation
• Life assurance
• Pension
• Free 24-hour Employee Assistance Programme
• On-site parking
• Company Car