Transport Manager

The Transport Manager is required to lead and manage the day-to-day operations of our home delivery network across the North of England. The role will be responsible for ensuring the efficient, safe and cost-effective management of transport activities, maintaining high service quality, and driving continuous improvements across the network. This is a key leadership role requiring strong operational expertise, people management skills, and a good understanding of home delivery logistics.

Duties and Responsibilities

• Operational Management
  • Lead and manage daily transport operations for the North of England and Scotland.
  • Oversee scheduling, route planning, fleet utilisation, and subcontractor performance.
  • Ensure on-time delivery, service quality, and compliance with KPIs and SLAs.
• People & Performance Leadership
  • Manage, coach, and develop transport team members and regional transport leads.
  • Ensure all drivers, subcontractors, and logistics partners operate to the highest standards.
  • Promote a culture of safety, accountability, and continuous improvement.
• Compliance & Safety
  • Ensure full compliance with UK and EU road transport legislation, including driver hours, vehicle safety, and environmental standards.
  • Maintain and enforce health & safety policies, ensuring risk assessments and incident investigations are completed.
  • CPC responsibility to ensure full compliance in line with statutory requirement.
  • Defect management of vehicles and fleet in general ensuring defects are closed and standard processes are in place across all sites.
• Cost & Efficiency Management
  • Accountability forachieving transport budgets, optimising costs, and delivering productivity improvements.
  • Identify and implement efficiency gains in fleet management, routing, and subcontractor partnerships.
  • Support sustainability goals, including CO reduction initiatives.
• Stakeholder Engagement
  • Act as the key point of contact for internal stakeholders (customer service, planning, warehouse, senior management).
  • Manage relationships with third-party carriers and delivery partners.
  • Analyse transport performance and deliver data-driven improvements.
  • Lead or support transport-related projects, such as new technology implementation, route optimisation tools, and process automation.
  • Drive best practice sharing across the network.

Qualifications & Experience

• Proven experience in transport / logistics management, ideally within home delivery.
• Strong knowledge of UK road transport regulations, compliance, and health & safety standards.
• Demonstrated ability to manage transport budgets and deliver cost savings.
• Excellent leadership and people management skills, with experience managing both direct teams and third-party providers.
• Strong analytical and problem-solving skills with experience in transport planning systems (e.g., TMS, route optimisation tools).

Key Competencies

• Must hold Certificate of Professional Competence
• Leadership & team development
• Experience managing a fleet base of up to 100 vehicles and 200+ trailers
• Operational excellence & continuous improvement
• Commercial awareness & cost management
• Communication & stakeholder management
• Resilience and ability to perform under pressure
• Customer-first mindset

What We Offer

• Competitive salary
• Opportunity to lead transport operations in a fast-growing home delivery network
• Professional development and career growth opportunities
• Car allowance
• Dynamic working environment