Transport Co-ordinator/ Shipper

Support/Office Functions, Transport and Logistics

Location: EAST ANGLIA

THE ROLE

An excellent opportunity has arisen for a Transport Co-ordinator/Shipper based in Blackborough End (PE32 1SW) coordinating deliveries and stock management/movement across the East Anglian region.

KEY RESPONSIBILITIES

• Manage incoming order requests, ensuring efficient use of drivers and stocks.
• Support the transport department to co-ordinate scheduled work across the fleet.
• Process customer orders and assist with general enquiries, maintaining and growing client relationships to ensure excellence in customer service.
• Liaise with customers and internal sales, commercial and accounts teams.
• Liaising with customers to process and schedule orders for delivery.
• Inputting, updating and maintaining customer data.
• Have a good geographical knowledge of the East Anglian road network
• Planning and organisation of vehicles to ensure efficiency and cost effectiveness.
• Dealing with general customer enquiries, i.e. orders, deliveries.
• Assist with scheduling in line with customer delivery requirements.
• Liaise with other sites regarding customer requirements.
• General office administration, filing, data input, checking emails.

WHAT DO WE NEED FROM YOU

• Logistical and/or planning experience.
• Experience in transport, aggregate and concrete operations is desirable but not essential.
• Polite, professional and courteous approach to dealing with customers.
• Excellent attention to detail and accuracy.
• Ability to perform under pressure, adapt quickly and prioritise to meet deadlines efficiently.
• Strong relationship building skills, internally and externally.
• Excellent organisational and time management skills.
• Excellent communication skills both verbal and written.
• IT Skills, Word, Excel, and outlook
• Be prepared to progress and develop within our business through training and gaining qualifications, if required.
• A willingness to work in a fast-paced environment.
• A flexible approach to working hours.

WHAT WE WILL GIVE YOU IN RETURN

• Enhanced overtime rates
• Fully funded VQ
• Company Pension
• 30 days annual leave per year
• Employee Assistance Programme
• Employee Discounts Platform
• Career development and internal progression

WORKING TOWARDS A DIVERSE WORKFORCE AND EQUAL OPPORTUNITIES