Transport / Operations Manager

Transport / Operations Manager

Cheltenham On-site Full-time Perm Competitive DOE

An established and growing organisation within the logistics and distribution sector is seeking an experienced Transport / Operations Manager to oversee day-to-day depot operations. This is a key leadership role responsible for ensuring efficient delivery performance, maintaining fleet compliance and managing driver and warehouse teams within a fast-paced environment. Working closely with senior leadership and operational teams, you will play a central role in driving performance, improving efficiency and maintaining high service standards.

Key Responsibilities

• Oversee daily transport operations to ensure deliveries and collections meet service targets
• Monitor route performance and address operational issues or delays
• Manage undelivered items and ensure correct processes are followed
• Ensure all operational systems are updated accurately and on time
• Oversee driver compliance, debriefs and performance management
• Manage fleet operations, including daily vehicle checks and maintenance scheduling
• Ensure compliance with transport and safety regulations
• Plan and allocate drivers and vehicles to meet operational demands
• Create and manage staff rotas, including peak and weekend planning
• Lead and manage driver and warehouse teams to achieve performance targets
• Support recruitment, onboarding and ongoing development of staff
• Conduct performance reviews and manage employee relations processes
• Liaise with internal teams and external agencies
• Drive continuous improvement across depot operations

About You

• Previous experience in a Transport, Operations or Logistics Manager role
• Strong understanding of transport operations and compliance
• Experience managing drivers and warehouse teams
• Ability to work in a fast-paced environment
• Strong organisational and planning skills
• Confident communicator with strong leadership ability
• Proactive and solutions-focused approach
• Good IT skills and experience using operational systems

Desirable

• Experience within parcel distribution or similar environments
• Knowledge of transport management systems
• Experience working with agency staff

What's On Offer

• 42.5 hours per week, Monday to Friday
• Working hours 09:00 - 18:00 with a paid break
• Competitive salary depending on experience
• Opportunity to lead and develop a team
• Supportive and growing business environment