Transfer Agency Analyst: Customer Support & Query Resolution

Northern Trust in Limerick is seeking an Analyst for Transfer Agency to respond to customer queries via telephone or email, monitor inboxes to ensure queries are completed within service levels, and attend team huddles and meetings.

You will perform callbacks to verify instructions, ensure tasks are completed on time with accuracy, and take on additional tasks as directed by the Team Leader; the role requires work authorization in Ireland and offers a collaborative, inclusive culture.