Transfer Agency Administrator (14 Month FTC) - Management / Administration - Dublin, Ireland

Transfer Agency Administrator (14 Month FTC)

Reporting to the Head of Transfer Agency, the Transfer Administrator is responsible for the processing of all dealing orders and corresponding reports as well as addressing investor / client queries.

General Responsibilities

• Process all dealing instructions received (subscriptions, redemptions, stock transfers, switches etc.), ensuring that each transaction is processed accurately and in line with the fund's prospectus and SGSS internal controls and procedures.
• Complete daily cash reconciliation and ensure that all amounts have been reconciled and that pending items are investigated properly.
• Perform oversight controls and checks on a daily basis for tasks completed as part of offshoring agreements.
• Process distributions in a timely manner and ensure all dividend payments are made for good value.
• Ensure all the necessary reports required by investors, fund managers and 3rd parties are dispatched, as required, and deadlines are met.
• Ensure monthly statistics and KPIs are updated and reported to management as required.
• Carry out the registration of new shareholders and maintenance of shareholder accounts.
• Process investor static data amendments in line with company policy and procedures.
• Completing checklists and controls to ensure that all tasks have been completed.
• Ensure that risk issues (both current and emerging) are escalated promptly to management.
• Complete archiving and filing on a periodic basis.
• Interact with other team members and management to continuously reduce risk and improve efficiency and productivity within the team.
• Understand the risks associated with the TA function and actively look for ways to prevent an error.
• Actively participate in the weekly team meetings.

Client Servicing Responsibilities

• Address all shareholder and client queries in a professional and timely manner and prioritise to ensure the delivery of a first class service.
• Keep line management informed of client issues and their progress and highlighting to management any client concerns/complaints as a matter of urgency.
• Maintain a friendly but professional relationship with key client contacts.

Profile Required

• Excellent interpersonal and communication skills.
• Excellent organisation skills & time management.
• Ability to work effectively within a team.
• Ability to work in a fast pace environment and with tight deadlines.
• Excellent attention to details.
• Ability to effectively communicate both verbally & in writing.
• A very positive customer focused attitude.
• Desire to learn new skills with a continuous improvement attitude.
• Fluent in English; French is a plus.
• PC literacy, in particular MS Excel and MS Word.
• Knowledge MFTA + eFront system is a plus.
• Minimum 1 2 years' experience in a similar role.
• Degree required - preferred finance.

At Société Générale, we believe our people are our strength and are core to the success of our business. As such, we search for, recruit and appoint the best available person on the basis of aptitude and ability, regardless of sex, marital or civil partnership status, race, colour, nationality, ethnic or national origins, pregnancy, disability, age, sexual orientation, religion, belief or gender identity.