Training Manager

Job Description - Training Manager (HOT0CFCV)

Training Manager (Job Number: HOT0CFCV)

Work Locations

Conrad Dublin, Earlsfort Terrace, Dublin 2

Do you want to be part of one of the most recognised names in global hospitality? Dreaming of working in one of Ireland's leading 5 luxury hotels? Looking to join the Number One Great Place to Work ? Interested in exceptional benefits and genuine career development opportunities?

Then Conrad Dublin is the place for you. "Never Just Stay. Stay Inspired."

Conrad Dublin is a 5 property within the Hilton Luxury Division. Our mission is to offer smart luxury travellers inspiring connections, intuitive service, and a world of style. As a member of our team, you will play a key role in ensuring our guests' stays start and finish with exceptional service.

Benefits

Working with Hilton means joining an international brand with over 9,000 hotels worldwide-and enjoying a wide range of benefits, including:

Travel

• Up to 40 nights per year at discounted hotel rates
• 50% off food & beverage across Hilton properties
• Up to 70 discounted room nights for family and friends

Team Member Perks

• Complimentary access to our dedicated Team Member Gym, 7 days a week
• Free meals on duty and full uniform provided

Development

• Extensive learning & development opportunities for all career levels
• Access to LinkedIn Learning and Harvard ManageMentor programmes

Time Off

• 30 days' holiday (including bank holidays)
• Additional long-service holidays-up to 5 extra days

Family Support

• Paid maternity and paternity leave for qualifying team members

The Job Role

The Training Manager at Conrad Dublin will champion the Guest Experience by leading our Forbes culture.

Delivery of our Best In Class (as awarded by the IHF) Onboarding experience for new Team Members.

Support the Heads of Department in achieving all Hilton mandated trainings and administrating our Hilton University platform.

Work with HRD and HR Exec to maintain and elevate our outstanding culture.

The ideal candidate should

Have Forbes Travel Guide operational experience in a Luxury Hotel.

Have an authentic passion for hospitality and an eagerness to make Guests' stays perfect.

Possess excellent communication & organisational skills.

A degree in Hospitality Management - to truly partner with the operations, it is essential to have strong practical experience.