Trainee Tenant Liaison: Resident Experience & Engagement

Sustainable Building Services is looking for a Trainee Tenant Liaison Officer in the North East to manage the resident journey during retrofit works. You will provide consultation and support to residents, identify vulnerable tenants, and ensure GDPR-compliant handling of data while working with clients, subcontractors, and local communities.

With at least 1 year of customer service experience and GCSEs, you will communicate clearly, stay organised, and help deliver fair, safe, and efficient