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Trainee Money Adviser

Posted 2 days 7 hours ago by Citizens Advice Manchester

Permanent
Not Specified
Other
Not Specified, United Kingdom
Job Description

This is an excellent chance for Trainee Money Advisers to receive comprehensive training to develop their career in the advice sector, achieving competence as a Money Advice Caseworker within 12-18 months (attracting a salary increase to £30,686 ). Successful applicants will have:

  • At least 6 months experience of delivering excellent customer service in a regulated environment such as banking, insurance or a contact centre.
  • Ability to work independently without close supervision and collaboratively as part of a team.
  • Experience of listening and questioning with an ability to manage challenging situations.

A copy of the Job Pack giving full information about the role and our organisation can be found on our website

We value all our people and can offer a supportive culture within a charity setting that is committed to social justice. The above roles attract a rewarding remuneration package with excellent terms including:

  • Flexible working week
  • Modern and comfortable City Centre location with free tea and coffee!
  • Hybrid working (following reaching competence to work independently)
  • Pension, Cycle to Work and Life Assurance Schemes
  • Health Plan with 24/7 Employee Assistance Programme
  • Generous holiday entitlement of 25 days per year (additional to bank holidays), rising to 30 with long service

Infrequent evening/Saturday morning working on a rota-basis will be required

We reserve the right to close vacancies early should we receive sufficient applications. If interested, please complete an application as early as possible.

Interviews to be held: Tuesday 19 August 2025

(we may hold a second day of interviews on Thursday 21 August should they be required)

CAM is committed to being an inclusive organisation, we value diversity, promote equality and challenge discrimination. We want our teams to be representative of the diverse communities we serve, however you identify, or whatever background you bring with you, we welcome and encourage your application.

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