Trainee Medical Devices Support Specialist- Warwickshire

KARL STORZ is one of the world's leading suppliers of medical equipment for minimally invasive surgery. Since its beginnings in 1945, KARL STORZ has established itself worldwide as an international and highly regarded company in the production and sale of medical instruments and devices.

The family-owned company KARL STORZ applies tradition and experience to think about tomorrow, today. The company caters for future trends with sophisticated products, services and processes that systematically support our global activities. Our commitment to performance and professionalism means we can guarantee both user and patient the ideal solution. In doing so, we secure and create top-quality jobs in all our corporate locations.

To strengthen our team, KARL STORZ Endoscopy (UK) Ltd have a vacancy for an Trainee Endoscopic Specialist to be based on- site across our customer hospitals in Warwichshire. This role does not require direct experience in the area as full training will be provided however, someone with a passion for healthcare and medical devices with strong customer service skills is essential.

The primary responsibility of this role is to provide on-site, hands-on client support of KARL STORZ's medical devices (including endoscopes, instruments and video equipment) for the role's assigned clients within a hospital or surgical facility. This role will be primarily working in with the client's Operating Department and associated clinical areas.

The Onsite Endoscopic Specialist will improve quality by ensuring KARL STORZ equipment is always available and fully functional, facilitate training to all levels of staff as required. Implementation of quality improvements and continuously assure the highest standards are maintained in all aspects of KARL STORZ services.

• This role will develop knowledge, skills, and experience within medical devices through contributions to the on-site support function SMART Solutions Team as directed by the Head of Managed Service Operations or designated SMART Solutions Team Leader.
• Through a variety of tasks and time spent working alongside our trained OES, customers, and wider teams, this will evolve and develop in complexity as the Trainee moves through their bespoke training programme with the aim of transitioning to an OES role or wider role with KARL STORZ UK.
• The completion of the training programme will typically take around 12 - 18 months to complete and will incorporate both on-site and off-site training objectives.

About You:

• Experience of working in a hospital setting is not essential, but you should have demonstrated success in working in a collaborative, service-oriented team environment.
• structured training program will be provided, experience with endoscopic equipment is not necessary, but experience in a healthcare environment would be an advantage.
• A healthcare or technical qualification or relevant experience would be desirable, however we would also consider applications from recent Graduates with a relevant science or medical degree.

Qualifications, skills and experience must include:

• Healthcare or Technical qualification or experience desirable
• Strong customer service skills
• Possess exceptional organizational skills and the ability to multi-task

Job Type: Full-time

Pay: £27,000.00-£28,000.00 per year

Benefits:

• Company pension
• Life insurance
• Private medical insurance
• Monthly car allowance

Schedule:

• Monday to Friday

Work Location: In person

• 34 days holiday (inclusive of public holidays)
• Generous Pension
• Private Medical
• Medical cash back scheme
• Company sick pay
• Life Assurance
• Critical illness and income protection (service requirements apply)
• Perkbox benefits platform