Trainee - Maintenance Surveyor

Are you looking to gain hands-on experience to kickstart your career in housing and property services?

We have an exciting 2 year Trainee Maintenance Surveyor opportunity, joining the St Mungo s Property Services Team. This full-time role combines practical work with a recognised qualification, giving you the skills and knowledge to build a career in property management and maintenance.

In the role of Trainee Maintenance Surveyor, you have the chance to make a real impact on housing quality and residents lives at St Mungo s. why not join us and help deliver safe, secure homes that rebuild lives?

What you ll do in the trainee role:

• Year 1: Learn the foundations of property services, supporting our admin team and Head of Repairs.
• Staffing the service desk and handling queries via phone and email from residents, contractors, and colleagues.
• Provide excellent customer service alongside the service desk, and use relevant IT systems to process maintenance requests and reactive repairs.
• Year 2: Work alongside Regional Surveyors, gaining experience in inspections, repairs, project management, and resident engagement.
• Complete a structured training programme, and work towards a professional qualification (CIH Level 2 4)
• Attend formal learning off site whilst working towards a recognised qualification.

In this role you will be required to work flexibly for at least 2 days per week from our Central Office in London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo s London or regional locations.

About you

If you re eager to learn and ready for a new challenge, we d love to hear from you!

You ll bring:

• An interest in social housing or property management (experience is a bonus).
• Strong admin skills and confidence with Microsoft Office; willing to learn new systems.
• Clear written and verbal communication, with a focus on great customer service.
• A proactive attitude to learning and personal development.
• Practical problem-solving skills and the ability to follow instructions.
• Good time management and organisational skills. Able to balance full-time work with formal study.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the document tab on the advert page on our website.

When you're ready to apply click the Apply Now Button to start your online application form.

To find out more and apply please go to the St Mungo s careers page on our website.

Closing date: 10am on 1 December 2025

Interview and assessments on December 2025

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits