Total Reward Manager

Our mission is clear, to be the UK's best company to work for and best to work with. We believe this success is driven by the power of our employees. We empower our people to become true experts in their field who embody our values every day: we care; we challenge; we commit. About the Role The Total Reward Manager is responsible for shaping and delivering a comprehensive reward strategy that supports the organisation's business objectives and employee value proposition. This role leads the design, development, and implementation of reward frameworks covering compensation, recognition, and performance-related pay, ensuring they are competitive, fair, and aligned to organisational priorities. Reporting to the Head of Employee Engagement, this role is a leader in enabling us to reach our ambition of being the Best Place to Work.The role holder will be the subject matter expert for all things within the 'total reward' sphere and deliver against a full calendar of cyclical activities, plus work with colleagues across the People Team on exciting projects to drive employee engagement. They will keep up to date with emerging reward trends and regulatory requirements, plus provide expert guidance to Senior Leaders including the Chief People Officer and CEO. Whilst most of the activities support our UK colleagues, we have a small number of colleagues in North Macedonia for whom their will be an opportunity to work with and support.The role requires strong analytical capability, business partnering, and the ability to translate market insights into innovative reward solutions that attract, motivate, and retain talent. Leading the pay and bonus review processes in both the UK and North Macedonia, advising senior leaders regarding policy and external trends, and ensuring alignment with business strategy. The role holder will need strong analytical skills and be comfortable completing undertaking pay modelling and calculating bonus calculations.Owning and shaping pay, recognition, benefits and bonus policies, ensuring compliance and alignment with business objectives, and advising on emerging regulation changes. The role will also own the contractual terms that are provided to colleagues and complete regular reviews to ensure they meet both regulatory and business requirements Using the Willis Towers Watson methodology to evaluate job roles, maintaining benchmark records, and providing market competitiveness insights back to the business. The role will also be responsible for the submission of salary survey data and supporting wider change and organisational design programs that have a reward impact. Benefits Management: The role has accountability for ensuring that benefits provision is well-managed, compliant, and aligned with overall reward principles. Collaborating with external vendors, managing relationships, and ensuring compliance with regulatory governance around benefits (including Pension Auto-enrolment and governance). The role holder will also hold responsibility for ensuring that operational activity relating to payrolling benefits is executed (although not responsible for this themselves) and will work with payroll and operations team to resolve and issues and improve processes. You will have experience of WTW Global grading methodologyReward and Benefits Supplier managementexperience We are PXC, the UK's largest provider of wholesale connectivity. Our vision is to be the UK's wholesale platform, a one-stop shop provider of connectivity, voice, cloud and security underpinned by the UK's most robust, secure, resilient and reliable network.Born from the combination of Virtual1 and TalkTalk's wholesale services and national network business, we employ 1100 people across our 3 core sites (Salford, London and North Macedonia).Our mission is clear, to be the UK's best company to work for and best to work with. We believe this success is driven by the power of our employees. We empower our people to become true experts in their field who embody our values every day: we care; we challenge; we commit.