Test Center Administrator (Newcastle Upon Tyne)

Test Centre Administrator - Newcastle Upon Tyne

Test Centre Administrator role at Pearson VUE in Newcastle Upon Tyne. Responsibilities include welcoming, greeting, and checking in candidates; ensuring exam security; verifying identification; proctoring; troubleshooting technical issues; housekeeping duties such as vacuuming floors and sanitizing keyboards; and other tasks as required.

Responsibilities

• Welcome, greet and check-in customers/test-taking candidates.
• Comply with all exam testing security and procedures and follow company policies using careful judgment.
• Verify customer/candidate personal identification documents and explain the exam testing process/rules.
• Proctor / invigilate candidates while they are completing their exam/test.
• Troubleshoot with internal departments, such as the IT department to fix any technical issues in the Test Centre.
• Perform housekeeping duties such as vacuuming floors and sanitizing keyboards/workstations as necessary.
• Monitor for restricted behaviour and notice details from a distance, keeping a quiet testing environment; sit for long periods of time and escort candidates to and from exam/testing rooms.

Qualifications

• True team-player with availability to work a variety of shifts any day Monday through Sunday.
• Flexible to work different days and times, especially Saturday mornings.
• Comfortable in a quiet testing environment with excellent attention to detail.
• School qualifications in English and Maths.
• Advantageous if experienced with Microsoft Office (Word, Excel, Outlook).

Benefits

Competitive pay of £13.60/hour, part-time schedule, and opportunities to develop skills in a global testing environment.

Employer Equal Opportunity Statement

Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.