Tenant Engagement & Insight Lead

West Lancashire Borough Council is seeking a motivated Tenant Voice Officer who is passionate about improving services for tenants and communities. This role involves collaborating with the Tenant Voice Manager and Assistant, leading tenant engagement activities and consultation events.

The ideal candidate should possess strong interpersonal skills, experience in customer engagement, and the ability to analyze feedback effectively. A background in tenant involvement or community engagement is essential, along with a commitment to high-quality service delivery.