Tenancy Rights Adviser

Lambeth is delivering an ambitious transformation of its Housing Needs Directorate, aligned to the Councils wider missions of reducing inequality, strengthening communities, and ensuring every resident has a safe, secure and sustainable home.

This transformation is reshaping how we work, how we lead, and how we support residents who are often experiencing the most difficult and traumatic moments in their lives.

The Housing Needs service is moving towards a prevention-first, resident-centred, trauma-informed model, underpinned by: early intervention and prevention consistent, lawful and defensible decision-making high-quality casework and tenancy management stronger property standards and compliance improved supply and sustainable housing outcomes a stable, skilled and confident workforce a culture of learning, reflection and continuous improvement Psychologically Informed Environments (PIE) fairness, kindness, respect, integrity and accountability