Tenancy Relations and Compliance Officer

Role Overview

This new post will play a crucial role in implementing the Renters Rights Act 2025 through managing landlord-tenant relationships, focusing on dispute resolution, preventing homelessness, advising on tenancy rights and ensuring housing law compliance, especially in the private rented sector.

Key Responsibilities

The main purpose of the role include;

• To investigate harassment/illegal evictions and other legal breaches in relation to the private rented sector
• To conduct property inspections and enforcement activities ensuring that residents can live safely and securely in their homes
• To work with other teams and agencies to enforce regulations and sustain tenancies.

The ideal candidate will have a good standard of education including a minimum of five GCSEs including Maths and English (4-9) and A levels or equivalent and a minimum of two years experience in a relevant field. You should enjoy working with people, want to resolve disputes and solve problems and have a working knowledge of housing legislation including around enforcement and tenancy law.

You will be required to provide a suitable vehicle for this post.

This job includes duties that may require a moderate amount of physical effort and mobility on a frequent basis.

Flexible approach to working hours, able to work outside normal office hours if necessary, including a requirement to be available for evening meetings.

We understand you may use AI tools to help you prepare your application. While these tools can be helpful, please ensure everything you share about your experiences, skills, and qualifications is authentic and truly reflects you. Your genuine story and real achievements are what we're most interested in!

The closing date for applications is 19 March 2026, but we reserve the right to close applications early if we receive a high volume of suitable applications.

Wyre Forest District Council is an equal opportunities employer.

Attached documents

Tenancy relations and compliance officer role profile.docx