Temporary Service Advisor

Job: Temporary Service Advisor

Location: Guildford

Start: Tuesday 16th June to Tuesday 30th June

Hours: Monday to Friday, 8:00am to 5:30pm

Rate: £13 per hour

Overview

We are currently seeking a customer focused Service Advisor for a short term temporary assignment supporting a busy After sales department within a professional automotive environment. This is an excellent opportunity for someone who can quickly integrate into a team and provide hands on support during a peak period.

Role Overview

As a Temporary Service Advisor, you will act as the main point of contact for customers, helping to ensure a smooth, efficient and professional service experience. You will support the After sales team by managing bookings, handling enquiries and keeping customers fully updated throughout the process.

Key Responsibilities

• Greet customers in a friendly and professional manner and book in vehicles
• Explain required work and obtain customer authorisation
• Liaise with technicians and provide clear updates to customers
• Handle incoming calls and customer enquiries efficiently
• Support with invoicing and general administrative tasks
• Maintain accurate records using systems such as Kerridge
• Ensure the front desk remains welcoming and organised

Key Skills and Experience

• Previous customer facing experience is essential, Service Advisor experience desirable
• Strong communication and organisational skills
• Confident managing both telephone and face to face interactions
• Friendly, professional and approachable manner
• Ability to work calmly and efficiently in a busy environment
• Experience within a car dealership or showroom is beneficial
• Previous experience within the motor industry is essential for this role

Office Angels is an equal opportunities employer who respects and appreciates people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels UK is an Equal Opportunities Employer.