Temporary Accommodation Officer

Salary: £20-£27 / Hour
Job type: Day to Day Cover
Location: Camden

Temporary Accommodation Officer

We are currently recruiting for an experienced Temporary Accommodation Officer to support a busy Housing team within a local authority setting. This role is key to ensuring households in temporary accommodation are placed appropriately, managed effectively, and supported in line with statutory duties.

Key Duties and Responsibilities:

• Manage a caseload of households placed in temporary accommodation, ensuring placements are suitable and compliant with legislation.
• Arrange and coordinate placements into emergency, interim, and longer term temporary accommodation.
• Liaise with accommodation providers, landlords, and internal teams to secure and maintain suitable placements.
• Conduct regular reviews of placements to ensure ongoing suitability and cost effectiveness.
• Respond to tenant queries, complaints, and requests, providing clear and timely communication.
• Monitor occupancy levels and assist in reducing the use of high cost or nightly paid accommodation.
• Ensure accurate record keeping and maintain up to date case notes on housing management systems.
• Support move on processes into more settled accommodation where appropriate.
• Work in line with relevant housing legislation, including the Housing Act 1996 and homelessness duties.

Requirements:

• Previous experience working as a temporary accommodation officer, homelessness, or housing allocations role within a local authority or housing provider.
• Strong understanding of homelessness legislation and placement duties.
• Excellent organisational and communication skills.
• Ability to manage a busy and varied caseload effectively.

Why apply?

• Opportunity to work within a supportive and experienced housing team.
• Competitive rates and flexible working arrangements.
• Immediate start available.

If you have experience managing temporary accommodation placements and are available for an interim role, we would welcome your application.