Telesales Executive - Air & Ocean

Telesales Executive (Ocean & Air Freight)

Location: Manchester
Salary: £36,000

Our client is currently recruiting a Telesales Executive to join their Air & Sea division, supporting national growth across the UK. This role is ideal for someone who enjoys sales, customer engagement, and building commercial success in a fast-paced, global logistics environment.

The successful candidate will focus on generating new business, managing small to medium-sized accounts, and presenting Air & Sea freight solutions - primarily through phone and online interactions.

Key Responsibilities

• Generate new business leads for Air & Sea services, with a strong focus on SME customers
• Conduct outbound telesales calls to identify, qualify, and convert prospective customers
• Prepare, follow up, and close quotations for Air & Sea transport solutions
• Manage a portfolio of small to medium-sized accounts, ensuring excellent customer service and long-term retention
• Develop tailored proposals and deliver virtual presentations showcasing Air & Sea freight capabilities
• Use CRM systems (e.g. Salesforce or similar) to manage leads, opportunities, and sales pipeline activity
• Work closely with operational teams to ensure smooth onboarding and handover of new customers
• Share qualified leads and support wider sales initiatives across the business
• Complete weekly reports on sales activity, pipeline status, and performance against KPIs
• Ensure all activities are completed in line with company policies, quality standards, and compliance requirements

About You

• Previous experience in telesales, sales, customer service, or inside sales within a freight setting
• Knowledge of Air & Sea freight
• Excellent communication skills with the ability to build rapport and credibility over the phone
• Confident, proactive, and comfortable making outbound calls with a hunter-style approach
• Highly organised, with the ability to manage multiple leads, priorities, and tasks simultaneously
• Results-driven with strong attention to detail and a commitment to delivering excellent customer experiences
• Proficient in CRM systems, Microsoft Office, and digital communication tools
• Able to work independently while collaborating effectively with sales and operations teams

WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs.

WR is acting as an Employment Agency in relation to this vacancy.