Telecoms Engineer

Job Title: Project Engineer - Hosted Telecoms
Location: Brentwood, Essex (CM14 4WQ)
Salary: £35,000 - £40,000 + Vehicle/Car Allowance + Pension
Job Type: Full-time, Permanent

About the Role

My client is looking for an experienced Project Telecoms Engineer to join their Brentwood team. This role combines office-based and field work, managing and delivering new 8x8 and 3CX installations, system upgrades, and occasional helpdesk support.

Benefits

• Company pension
• 25 days annual leave + bank holidays
• On-site parking
• Vehicle or Car Allowance
• Ongoing product training

Key Responsibilities

• Deliver new telecoms installations from order to completion
• Provide excellent client support and service
• Configure routers (training provided if needed)
• Order and manage systems, SIP, and internet services
• Collaborate with the team to meet SLA targets
• Escalate technical issues when required

Skills & Experience

• 2+ years in telecoms (PABX and/or Hosted Voice)
• Strong communication skills with technical and non-technical clients
• Knowledge of VoIP, SIP, Cloud Telephony, and networking
• Awareness of infrastructure and virtualisation technologies
• Experience with 8x8, Horizon, or 3CX (advantageous, training provided)
• Structured cabling experience a plus