Technology Coach

Digital Workplace Coach | 12 Months Assignment

Location: London-based (Hybrid, Onsite Presence Required)

We are seeking an experienced Digital Workplace Coach to join a leading investment management firm on a high-impact, long-term contract. This is an exciting opportunity to join a well-established, values-driven team committed to helping colleagues across all levels get the best from modern workplace tools and AI-powered platforms.

What You'll Be Doing:

You'll support approximately colleagues internationally and combine proactive outreach with responsive support, helping colleagues get the most from the digital tools they use every day.

Your core responsibilities:

• Run coaching sessions-including 1:1s, team drop-ins, onboarding, and structured masterclasses.
• Provide hands-on guidance on tools like Asana, Microsoft 365, Zoom, ChatGPT Enterprise, Superhuman, Calendly, and others.
• Proactively identify opportunities for smarter tool usage across teams and departments.
• Turn digital strategies into actionable how-to guides, workflows, and comms.
• Engage directly with Customer Success Managers from platforms (like Asana or OpenAI) to organise sessions and stay ahead of updates.
• Track tool usage, behaviours, and impact through analytics and user feedback, reporting quarterly.
• Be a champion for digital dexterity-raising the baseline for systems thinking, adaptability, and productivity across the firm.

What We're Looking For:

• Proven experience in digital enablement, L&D, change management, or workplace transformation.
• Confidence and presence-someone comfortable proactively engaging with busy professionals, from junior staff to senior leaders.
• Strong knowledge of modern workplace tools (you won't know them all perfectly-but you'll be curious, adaptable, and able to leverage resources).
• Excellent coaching skills, with a clear, supportive, and empathetic style.
• Familiarity with adult learning, behavioural science, or change models (eg, ADKAR) is a plus.
• A data-informed mindset: You use usage data and feedback loops to guide your work and measure success.
• Experience in investment management or financial services is highly desirable but not essential for standout candidates.

You'll play a key role in raising the digital baseline of a world-class organisation that's eager to learn-but needs the right kind of coach to guide the way.

If you fit this criteria, we would love to hear from you.