Technical Writer

Job Title: Technical Writer

Location: Richmond, VA

Duration: 6 month Contract to hire

Description:

The Technical Writer will be responsible for creating, updating, and writing various types of user documentation, requirements, design specifications, references, manuals and instructions.

• Ability to effectively communicate both orally and in writing
• Experience developing process flows, methods and procedures, functional requirement documentation.
• Must be highly detail-oriented and organized with excellent analytic and problem-solving abilities.
• Must display excellent verbal and written communication and interpersonal skills.
• Excellent open and proactive written communication skills with focus on grammatical and usability skills.
• Ability to work in a team-oriented environment.
• Knowledge of Microsoft applications to include Excel, Word, Project, PowerPoint, and VISIO.
• Knowledge of business process development and improvement.
• Previous experience in external customer-facing technical support.